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Request a Service

Listed below are the issues that you can report on. If your request type is unavailable from the list below, submit a General Enquiry form or Chat with one of our Customer Service Officers.

If your request is urgent please contact us on 1300 292 442.

Important - Information Access (GIPA): Please note that Council now provides previously scanned Development and Property files online. Prior to submitting an Information Access Request, please check the Published Documents section in the Property Enquiry screen.

Also note that current processing times for GIPA requests are 25 working days. All requests are processed in the order they are received.


Roads, Footpaths and Drains
Animals Submit a request relating to potholes, road repair, culverts, footpaths etc
Information Access (GIPA)
Animals Request open access information relating to development applications and properties
(please refer to note above)
Street Trees
Animals Submit a request relating to tree pruning, tree removal, fallen branches, tree health, vandalism etc
Kerbside Waste
Waste Submit a request relating to a missed bin service, damaged bin or an additional bin
Parks, Reserves and Recreational Services
Animals Submit a request relating to parks, reserves, sportsgrounds and playgrounds
Animals
Animals Submit a request relating to barking dogs, roaming animals, swooping birds, livestock. (For dog attacks, please call 1300 292 442)
Environment and Pollution
Animals Submit a request relating to air pollution, noise pollution, noxious weeds and odour
Planning and Development
Animals Submit a request or enquiry relating to development, strategic planning, swimming pools etc
Vandalism and Rubbish
Animals Submit a request relating to graffiti, vandalism, dumped rubbish, abandoned shopping trolleys etc
General Enquiries
General Enquiry For request types not available from the list above or general non property related enquiries